Terms & Conditions

These Terms & Conditions govern the relationship between TechExpo (the Platform, we, us) and any individual or entity (User, you) using our website, memberships, courses, labs, webinars, workshops, microdegrees, or events. By creating an account or purchasing anything from us, you enter into a legally binding contract under the laws of the Arab Republic of Egypt. These Terms incorporate our Privacy Policy, our Refund Policy and our Cookie Policy, each of which forms part of this agreement.

• Minimum age: You must be at least 13 years old to use TechExpo.
• Under 18: Users between 13 and 17 must obtain consent from a parent or legal guardian. By using the Platform, a minor represents that such consent has been obtained. A parent or guardian may request removal of a minor's account by contacting info@techexpo.site.
• Business use: Buying a membership or course for a company or team is a separate arrangement. Contact us before purchase — a standard membership is licensed to one individual account only.

• Registration: Users may register directly or via third-party providers (Google and GitHub). Mandatory data from these providers is collected to build your profile.
• Mandatory Data: Legal Name, Username, Email, Phone Number, Birthdate, Field of Interest, and Location (City/Country).
• Security: You are responsible for all activity on your account. TechExpo may suspend accounts providing false or misleading data.
• One account: A membership is attached to one account and one account may hold one active membership at a time.

TechExpo sells memberships as well as individual products. A membership gives you access to a defined catalogue for the period you paid for. The current plans are:

• The three plans are separate, not a ladder: Academy covers the self-paced library, Labs covers the hands-on tracks, and Gold covers both. A Labs plan does not include the Academy library, so if you want both, Gold is the plan that gives you both.
• Not every course is included: a small number of premium courses are sold individually and say so on their own page. Memberships and individual purchases coexist — buying a single course is always allowed.
• Plan changes: to move to another plan you cancel the current one and start the new one. We do not prorate the difference between plans.
• No guarantee of new content: we may add, replace or retire catalogue titles during a period. Retiring a title does not entitle you to a refund where the rest of your plan remains available.

• Monthly and yearly periods: memberships are sold for a monthly or a yearly period. The period you paid for is shown on your subscription, together with its start and end dates.
• Price and VAT: all prices are shown in Egyptian pounds and include VAT. The price that applies is the one displayed at checkout when you subscribe.
• Activation: a card payment activates the membership immediately. A manual transfer (InstaPay or Vodafone Cash) activates it once our team approves the receipt — usually within 12–24 hours.
• Trials: where a free or discounted trial is offered, it converts to a paid membership at the disclosed rate unless you cancel before the trial ends.
• Price changes: we will notify you at least 30 days before a price change takes effect on your next renewal. You may cancel before the new price applies.

• Off by default: no membership renews automatically unless you actively turn auto-renew on from Settings → Subscription.
• A saved card is required: auto-renew can only be enabled once you have saved a default card in Payment Methods. If you revoke that card, auto-renew is switched off.
• We never silently charge your card: when a renewal is due, we prepare a renewal checkout and notify you. The renewal completes only after you confirm it on the secure payment page. We do not charge a saved card in the background without that confirmation step.
• Reminders: we send a renewal reminder 3 days before a monthly renewal and 7 days before an annual one. You can switch these reminders off in your notification settings, but the renewal checkout itself still requires your confirmation.
• What we store: we store only a secure token issued by our payment partner together with the card brand and the last four digits, so you can recognise the card. We never receive or store your full card number, CVV or expiry date.

• Cancel at the end of the period: you keep full access until the end of the period you already paid for, and nothing renews.
• Cancel immediately: access ends at once. This is your choice, and it is available at any time.
• Pause: you may pause a membership, which switches access off while keeping the membership open, and resume it at any time. A pause is a break, not a credit — it does not extend the end date of the period you already paid for.
• Grace period: if a paid period ends without a completed renewal, the membership moves to a 7-day grace period during which your access continues. When the grace window closes the membership expires and membership content is locked again.
• What survives expiry: certificates, credentials, points, badges, tier rank and your course progress history remain on your account. Courses you purchased individually are not affected by a membership ending.

• Available methods: TechExpo may offer credit or debit card payment, InstaPay, Vodafone Cash, and other methods from time to time. The methods actually available are always shown at checkout.
• Card payments: card details are entered on a PCI-DSS compliant hosted page operated by our payment partner. We never receive or store your card number, CVV or expiry date. Card payments are confirmed automatically and content unlocks immediately.
• Manual transfers: for InstaPay and Vodafone Cash you must send the exact amount shown at checkout and upload a readable screenshot of the successful confirmation. Content is activated within 24 hours of a verified payment, and in all cases within 48 hours.
• Incorrect amounts: partial payments are not accepted. You have 24 hours to pay any difference; otherwise the payment is refunded minus a 50 EGP administrative fee.
• Payment records: we keep receipts, references, amounts and payment history as needed for accounting, tax and dispute handling, and we review manual transfers with a human check.

Refunds for courses, microdegrees, cohorts, workshops, events and memberships are governed by our Refund Policy, issued under Law 181/2018 (Consumer Protection Law) and forming part of these Terms. In summary:

• Self-paced courses and microdegrees are refundable within 14 days of purchase, subject to content-consumed tiers.
• Cohort- and event-based products are refundable before the scheduled start date, subject to start-date tiers.
• Memberships are fully refundable when the request is made within 14 days of the charge and no more than 2 membership courses were started in that period. Otherwise the period already paid for is kept — you may cancel instead and keep access until the end of it.
• Approved refunds are processed within 5–10 business days and returned to the original payment method.

• Personal use: your account and any membership on it are personal to you. Sharing your login, transferring your account, or using one account by multiple people (including paid "group buying" arrangements) is a breach of these Terms and may result in suspension or termination of the account without refund.
• Reselling access: you may not resell, sublicense or redistribute membership access, course content, certificates or credentials.
• Piracy: unauthorized screen recording, downloading, redistribution, or circumvention of technical protection measures is prohibited and may be prosecuted to the full extent of the law, including under Law 175/2018 and applicable intellectual-property legislation. Violators face permanent bans.
• Other misuse: harassment of other users or instructors, uploading unlawful content, attempting to gain unauthorized access to the Platform, or interfering with its operation may result in suspension or termination.

All educational content, video streams, source code, course materials, membership curricula and assets are the exclusive property of TechExpo and its partners. Purchasing a course or holding a membership grants you a limited, personal, non-transferable licence to access that content for your own learning for as long as your access lasts. It does not transfer any ownership rights.

• Nature: TechExpo certificates and credentials attest to completion of a TechExpo learning experience. They are not academic degrees, accredited qualifications, or a guarantee of employment.
• Verification: each credential has a Credential ID and a public verification page. Certificates not verifiable through our official website are not issued by TechExpo.
• Revocation: TechExpo may revoke a certificate if the underlying payment is refunded, the credential was issued in error, or the account is found to have violated these Terms. Revoked credentials show a revoked status on their verification page.
• Membership expiry does not revoke: ending a membership does not by itself revoke a certificate you already earned while it was active.

By participating in TechExpo events, webinars or live labs, you grant TechExpo a non-exclusive, royalty-free right to capture your image, voice, and likeness during the session and to use that media for promoting TechExpo on our website and official social channels. This consent may be withdrawn for future use at any time by written request to info@techexpo.site; withdrawal does not affect uses already published. For participants under 18, this consent is given by their parent or legal guardian.

• Suspension: accounts may be suspended for violations of these Terms, IP theft, payment fraud, or false data. You will be notified by email and may appeal a suspension through the process described in that notice.
• Soft Delete: account deletion has a 14-day recovery period — logging in within that window restores the account. Technical logs are retained for 180 days per Law 175/2018.
• Effect on a membership: deleting your account ends the membership with it. Any unused period is governed by the Refund Policy above.

• The Platform is provided on an "as is" and "as available" basis. We do not warrant uninterrupted or error-free operation, nor that any content is complete, accurate, or suitable for a particular purpose.
• Certificates and course content do not guarantee employment, admission, or any specific outcome.
• To the maximum extent permitted by law, TechExpo's total aggregate liability arising out of or related to the Platform shall not exceed the total amounts you paid to TechExpo in the 12 months preceding the event giving rise to the claim.
• TechExpo is not liable for indirect, incidental, special, or consequential damages, including loss of data or profits, except where such limitation is prohibited by law.
• Nothing in these Terms excludes liability that cannot be excluded under Egyptian law.

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest version. For material changes, we will give reasonable prior notice by email or in-product notification where practicable. Continued use of the Platform after an update takes effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the Arab Republic of Egypt. Any dispute shall be referred to the Cairo Economic Courts.