Help Center

The fastest way to pay on TechExpo — secure hosted checkout, instant activation, and optional card saving.

Every payment option on TechExpo, how each one works, and how fast your access unlocks.

Eligible courses can be bought as a group: one payment covers several seats, at a lower price per person. Where to find it On the course page, packages…

Got a voucher from an event reward or campaign? Claim it, copy the code, and apply it at checkout for an instant discount.

How to ask for a refund on an approved payment, what the rules are for courses, events and memberships.

Five quick rules for a receipt our team can verify on the first try — complete, clear, and the exact amount.

What "under review" means, how long it takes (12–24 hours), and what to do if your payment was rejected or expired.

Pay for a single course with a card, InstaPay or Vodafone Cash — or open it instantly with a membership.

The refund rules for membership charges, and the faster alternative: cancelling and keeping the period you paid for.

What happens in the days after a period ends, and which of your achievements stay with you.

How renewals work, why a renewal checkout needs your confirmation, and what happens to the card you saved.

Everything about an active membership lives in one place — dates, status, pausing, cancelling and switching plans.

Pick a plan, choose monthly or yearly, pay, and your membership unlocks the catalogue right away.

A two-minute guide to choosing between Academy, Labs and Gold — and monthly or yearly.

One membership unlocks a whole library. Here is what each plan includes, what it costs, and how access works.

A single shareable link that shows your certificates — with privacy controls you control.

Download the PDF, grab the public verification link, and share it on LinkedIn, your CV, or with an employer.

All your certificates live in one place — search, filter, download, and share them with employers.

Anyone can verify a certificate in seconds — no account needed. For employers, universities, and anyone checking a credential.

Practice code inside lessons — supported languages, limits, and why some code is rejected.

When you're assigned a classmate's capstone, score it on the four-point rubric and submit your review — once.

Create a capstone project, pick your track, refine the draft, and submit it when it is ready for review.

What a microdegree is, how to enroll in a program, and how progress across its courses is tracked to completion.

Finished a course? Share a 1-5 star review on its Reviews tab — here's who can review and how it works.

Every lesson has a Discussion tab — ask questions, reply to others, and get help from your instructor.

One place for every webinar, workshop session, class and deadline you're part of.

Some courses include live video sessions. Sessions run inside the platform (no separate app), and you join from a link we send you. Getting the link We…

Missed a live session? Submit an excuse within 72 hours with a reason, a detailed explanation and optional documentation.

From signup to certificate — how workshop registration, confirmations, waitlists, attendance, and rewards work.

Join through the Join button, stay in the session, and your attendance (and certificate eligibility) is tracked for you.

Webinars are free to join. Here is how registration, waitlists, cancelling, and last-minute re-registration work.

How to apply to represent Tech Expo on campus and online, and how you'll hear back.

Turn your certificates, workshops, webinars and ambassador work into shareable images from your Social Badges tab.

How TechExpo rewards learning: earn points and streaks, climb tiers, collect badges, and see your rank.

Where in-app notifications land, and how to control which emails and alerts you receive.

Switch the email on your account from your profile — and what happens if the new address is already taken.

Update your password from Settings → Security — requirements, and what happens to your other sessions.

New accounts must finish a short profile before the dashboard opens. Until then, most of the site is locked behind a completion step. Required fields…

If your account was suspended, signing in redirects you to /suspended , where you can see why and send an appeal. What the page shows Temporary suspension…

Deleting your account deactivates it immediately, but you have a 14-day recovery window to change your mind. How to delete Open Dashboard ? Profile…

Three switches decide who can see your public profile page, your credentials and certificates, and your activity.

Connect Google or GitHub for one-click sign-in, create a password if you only ever used Google, and safely unlink accounts.

Turn streak alerts, event reminders, membership updates, digests and more on or off, and choose the channel.

Pick an existing major or propose a new one — how the major request flow, review, and approval work.

Forgot your password? Get a reset link by email, valid for 15 minutes, and choose a new one.

Use your email and password, or Google or GitHub — plus what to do when you can't get in.

Course rounds (cohorts) have a fixed capacity. When a round is full, the enroll dialog offers a waitlist instead of enrollment. How to join Open the…

How the course player works — units and lessons, quizzes, the progress bar, and what happens when you finish everything.

Free courses unlock instantly, membership courses open instantly, and paid courses unlock after payment.

Sign up in a minute, confirm your email, and finish your profile — everything you need before enrolling.

Send a bug report or idea to the team from Settings → Help, attach a screenshot, and track the ticket in My Tickets.